Service

You made the investment in your high quality equipment so when your equipment requires services, you need the best.  You can rely on Tipton Systems and the 100 years of combined experience from our service staff.  On top of that, you also get the following benefits:

  • One company maintains all your selected machines
  • Cost saving servicing multiple pieces of equipment at one service call
  • Customized service agreements to meet the needs of your company
  • On-site and send in service available

We can service your:

  • Currency Counters
  • Encoders
  • Check Scanners
  • Document Scanners
  • Microfilmers
  • Check Protectors
  • Check Strippers
  • Shredders
  • Validation Printers
  • Folders
  • Coin Counters/Sorters
  • Coin Packagers
  • Coin Wrappers
  • Microfilm reader printers
  • Teller Machines
  • Joggers

Service Options

Maintenance Agreements

We offer on site maitnenance agreements, or if you’re trying to save money, the option of a depot maintenance agreement for smaller equipment that can be shipped to us.  Regardless if it’s a on site or depot contract, we can tailor the agreement to fit your needs.  Full service maintenance agreements will include preventative maintenance, parts (excluding consumables) and labor, as well as a loaner machine when available.

Time and Material Service

If you don’t have a maintenance agreement with us or even if you didn’t get the equipment from us, we offer the option of a time and material serivce call.  Just like our maintenancne agreements, we can either come to your location or else you can ship the machine to us.  Time is billed on an hourly basis plus parts and shipping to and from customer (if applicable).

Tipton Systems is currently offering two service specials- in shop repair and Epson printer repair.  If you can get the machine to our office, whether you bring it in or ship it, we’ll fix it for $99 per hour plus parts and shipping (if applicable).  If you’re like most of our customers out there, you use the reliable Epson validation printer.  They rarely have issues, but when they do what do you do?  Put them on a shelf in the back?  Send them in to us and we’ll take care of them for only $49.95 plus parts and shipping!

We service not only all of the products that we sell, but also a number of products in our industry sold by other companies.

Please call our toll free number if you have a question about a particular product.  Our St. Louis office number is 1-800-899-2997 and Kansas City’s number is 1-800-844-5312.